VERA POS

Effective Date:08/11/2026

Last Updated: 08/11/2026

These Terms of Service ("Terms") govern access to and use of the Vera POS platform, including our website, web application, and related services (collectively, the "Service"), provided by Vera POS ("Vera," "we," "us," or "our"). By creating an account, accessing, or using the Service, you ("Customer," "you," or "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of a business, you represent that you have the authority to bind that business, and "you" refers to that business.

If you do not agree to these Terms, do not access or use the Service.

1. THE SERVICE

Vera POS is a point-of-sale and business management platform built for independent bridal and formalwear boutiques. The Service includes, among other features, sales and checkout processing, inventory management, customer and wedding party tracking, staff scheduling and payroll reporting, tuxedo rental management, special order tracking, and integrations with third-party services such as Wix, Stripe, and SMS/email providers.

We may add, change, or remove features from the Service at any time. We will make reasonable efforts to notify you of material changes that materially affect your use of the Service.

2. ELIGIBILITY AND ACCOUNTS

2.1 Eligibility. You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business use by bridal and formalwear retailers, not for personal or household use.

2.2 Account Registration. To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, including activity by staff members you invite.

2.3 Staff Accounts. You may invite employees or contractors (“Staff”) to access the Service under your account. You are responsible for their compliance with these Terms and for promptly revoking their access when a Staff member's employment or engagement ends.

3. FREE TRIAL AND SUBSCRIPTION PLANS

3.1 Free Trial. We may offer a free trial period (currently seven (7) days) to new Customers. At the end of the trial period, your account will be locked from further use of the Service unless you subscribe to a paid plan.

3.2 Subscription Plans. Access to the Service beyond the trial requires an active paid subscription. Plan features, limits, and pricing are described on our website and may be updated from time to time. Pricing changes will not apply retroactively to a billing cycle that has already been paid.

3.3 Upgrades and Downgrades. You may upgrade or downgrade your plan at any time through your account settings. Changes take effect according to the billing terms described at checkout.

4. FEES, BILLING, AND PAYMENT TERMS

4.1 Fees. You agree to pay all fees associated with your selected subscription plan. Fees are billed in advance on a recurring basis (monthly or annually, depending on your plan) and are non-refundable except as required by law or as expressly stated in these Terms.

4.2 Payment Method. You must provide a valid payment method. You authorize us, or our payment processor, to charge that payment method automatically for all fees due under your plan.

4.3 Failed Payments. If a payment fails, we may suspend or restrict your access to the Service until payment is successfully collected. Repeated failed payments may result in termination of your account.

4.4 Taxes. Fees do not include applicable taxes. You are responsible for any sales, use, or similar taxes associated with your subscription, other than taxes on our net income.

5. THIRD-PARTY PAYMENT PROCESSING

5.1 The Service allows you to accept payments from your own customers using third-party payment processing services, including Stripe. Your use of these payment processing features is subject to the applicable third party's terms of service and policies, which you are responsible for reviewing and accepting separately.

5.2 We are not a party to, and are not responsible for, transactions between you and your customers, disputes, chargebacks, refunds, or the availability, accuracy, or performance of any third-party payment processor. Funds processed through such services are held and disbursed by the processor directly, not by Vera.

5.3 You are solely responsible for complying with applicable laws related to accepting payments from your customers, including data security standards applicable to payment card information (such as PCI DSS), to the extent applicable to your business.

6. YOUR DATA; OWNERSHIP AND EXPORT

6.1 Your Data. “Your Data” means the information you and your Staff input into the Service, including inventory records, sales records, customer and wedding party information, and other business data. As between you and Vera, you own Your Data.

6.2 License to Us. You grant Vera a limited license to host, store, process, and display Your Data solely as necessary to provide, maintain, and improve the Service.

6.3 Your Customers' Information. If you store information about your own customers (for example, brides or wedding party members) within the Service, you represent that you have the right to collect and share that information with us for the purposes of operating your business through the Service, and that you will handle such information in compliance with applicable privacy laws.

6.4 Data Export. You may export Your Data from the Service using the available export tools (for example, CSV export). Upon termination of your account, we will make Your Data available for export for a limited period as described in Section 13, after which it may be permanently deleted.

7. ACCEPTABLE USE

You agree not to:

use the Service for any unlawful purpose or in violation of any applicable law or regulation;
attempt to gain unauthorized access to the Service, other accounts, or our systems;
interfere with or disrupt the integrity or performance of the Service;
reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law;
use the Service to store or transmit malicious code;
resell, sublicense, or provide access to the Service to any third party outside your own business without our prior written consent; or
use the Service to process payments for goods or services unrelated to your bridal or formalwear business without our prior consent.

We reserve the right to suspend or terminate accounts that violate this Section.

8. THIRD-PARTY INTEGRATIONS AND SERVICES

The Service may integrate with or rely on third-party services, including but not limited to Wix (for inventory synchronization), Stripe (for payment processing), SMS and email delivery providers, and hardware payment terminal providers. We do not control and are not responsible for the availability, performance, security, or content of these third-party services. Your use of any third-party service accessed through the Service is subject to that provider's own terms and policies.

9. INTELLECTUAL PROPERTY

9.1 Our IP. The Service, including its software, design, trademarks, and content (excluding Your Data), is owned by Vera or our licensors and is protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except the limited right to use it as permitted herein.

9.2 Feedback. If you provide us with feedback or suggestions about the Service, you grant us the right to use that feedback without restriction or compensation to you.

10. SERVICE AVAILABILITY; DISCLAIMERS

10.1 The Service is provided on an “AS IS” and “AS AVAILABLE” basis. While we work to keep the Service reliable and available, we do not guarantee uninterrupted or error-free operation, and the Service may be temporarily unavailable for maintenance, updates, or reasons outside our control.

10.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERA AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Vera and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Data; (b) your use of the Service in violation of these Terms or applicable law; or (c) your relationship with your own customers, including disputes over goods, services, or payments.

13. TERM AND TERMINATION

13.1 Term. These Terms remain in effect for as long as you use the Service.

13.2 Termination by You. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your then-current billing period; we do not provide refunds for partial billing periods except as required by law.

13.3 Termination by Us. We may suspend or terminate your access to the Service if you breach these Terms, fail to pay fees when due, or if we reasonably believe your use of the Service poses a security or legal risk to us or other users. We will make reasonable efforts to provide notice before termination, except where immediate action is necessary.

13.4 Effect of Termination. Upon termination, your right to access the Service ends. We will make Your Data available for export for thirty (30) days following termination, after which it may be permanently deleted from our systems.

14. CONFIDENTIALITY

Each party may have access to confidential information of the other party. Each party agrees to protect the other's confidential information with the same degree of care it uses for its own confidential information, and not to disclose it to third parties except as necessary to perform under these Terms or as required by law.

15. MODIFICATIONS TO THESE TERMS

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on our website or notifying you through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. GOVERNING LAW; DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Lowndes County, Georgia, and each party consents to personal jurisdiction there.

17. MISCELLANEOUS

17.1 Entire Agreement. These Terms, together with any order forms or plan descriptions referenced herein, constitute the entire agreement between you and Vera regarding the Service and supersede any prior agreements.

17.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

17.3 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17.4 Force Majeure. Neither party will be liable for delays or failures in performance resulting from causes beyond its reasonable control.

17.5 No Waiver. Our failure to enforce any provision of these Terms will not be deemed a waiver of that provision.

18. CONTACT US

If you have questions about these Terms, contact us at:

Vera POS

[117 N Patterson Street — Valdosta, GA]

[SUPPORT EMAIL]